PRIVACY POLICY

Thank you for visiting Newcastillian News – newcastillian.com (the “Site”). We are committed to protecting your privacy and maintaining transparency about how we collect, use, and protect your information. This policy is in line with the Electronic Communications and Transactions Act (No. 36 of 2005) of South Africa. If you do not agree with this policy, we recommend you exit the Site immediately.

This Site is owned and operated by Pixelfish Marketing Solutions (Pty) Ltd, registration number 2017/312597/07, with offices at 21 Coronation Road, Pioneer Park, Newcastle, 2940, South Africa. This policy applies to Newcastillian News and all platforms operated by Pixelfish Marketing Solutions (Pty) Ltd and its affiliates.

Right of Use Reserved

Newcastillian News is an independently owned media product, and we reserve the right to manage interactions on our Site. This includes the right to delete or moderate user comments or submissions at any time, without notice. This discretion is fundamental to maintaining a respectful, high-quality environment for our readers.

Information We Collect

Personally Identifiable Information

We may collect personally identifiable information (PII) if you voluntarily provide it. This can include your name, email address, physical address, or other details that specifically identify you.

Non-Personally Identifiable Information

We also automatically collect non-personally identifiable information to understand how our Site is being used. This may include demographic data, browser type, operating system, referral domain, and browsing patterns on our Site. Aggregate data may also be compiled to understand trends and improve our services.

How We Use Your Information

Use of Personally Identifiable Information

Your personal information helps us contact you about Newcastillian News’ services, promotions, or updates. We do not sell or share your information with third parties without your consent, except for:

  • Our affiliates or companies assisting with Site functionality, content, or analytics.
  • Our clients who agree to comply with similar privacy protections.
  • Successors in business or purchasers of our Site or assets.
  • Compliance with legal requirements or to investigate suspected violations of law.

Use of Non-Personally Identifiable Information

Non-personally identifiable information may be used for advertising, promotional purposes, and enhancing user experience.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve your experience on the Site. Cookies store data on your device, including user preferences and session data. You can control cookie preferences in your browser settings, but please note that certain Site features may not function properly without cookies.

Some advertisers or ad service providers may also use cookies when you click their ads on our Site. Their privacy policies govern the use of such data, and Newcastillian News is not responsible for their practices.

Links to Other Sites

Our Site may contain links to third-party websites. Newcastillian News is not responsible for the privacy practices of other sites, and we encourage you to review their policies before sharing any information.

Security of Your Information

We take reasonable measures to protect your information against unauthorised access, alteration, or misuse. Our security protocols include physical, electronic, and managerial procedures. However, due to the open nature of the Internet, we cannot guarantee complete security, and you agree that Newcastillian News is not liable for any data loss, damage, or unauthorised access.

Children’s Privacy

Our Site is intended for users over the age of 13. We do not knowingly collect personal information from children under 18. If you believe your child has submitted personal information, please contact us at info@newcastillian.com, and we will take steps to delete it promptly.

User Rights and Data Access

Opt-Out

You may opt out of receiving communications from Newcastillian News at any time by following the unsubscribe link at the bottom of our emails or contacting us directly at info@newcastillian.com. To be removed from our database, please specify “Privacy-Urgent” in your request.

Review and Update

If you need to review, change, or delete your personal information, please contact us at info@newcastillian.com. We are not responsible for updating third-party lists that may have previously accessed your data through our Site.

Data Retention

We retain personal information only as long as necessary for legitimate business purposes, legal compliance, or as required by applicable laws. Once it is no longer needed, we will securely delete or anonymise the data.

Governing Law and Data Location

This policy and the use of our Site are governed by the laws of the Republic of South Africa. By using the Site, you consent to the transfer, storage, and processing of your information in South Africa.

Changes to this Privacy Policy

This privacy policy was last updated on 30 October 2024.

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page, and significant changes will include a notice period. If we intend to use personal information in a manner materially different from that stated at the time of collection, we will notify you and provide an opportunity to opt out.

Contacting Us

For questions regarding this policy, or if you wish to exercise your rights over your personal data, please contact:

Media Relations:

Calvin Swemmer, Director
Phone: +27 34 940 2433
Email: info@newcastillian.com or info@pixelfishmarketing.com
Mailing Address: Pixelfish Marketing Solutions, 21 Coronation Road, Pioneer Park, Newcastle, 2940

Thank you for trusting Newcastillian News with your information. We are committed to maintaining transparency and upholding the highest privacy standards for our readers.